Our Privacy Policy

Thank you for visiting our website. We respect your privacy and are committed to protecting personal data that you share with us at this website. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and gives you important information about your privacy rights. This privacy policy explains how we protect and use the personal data that we collect at this website. Information included in this policy is designed to explain why we collect your personal data, how we access and use it, and how we store it to keep it safe.


About Tonisity

Founded in 2015, Tonisity International Ltd is an animal health company dedicated to global animal welfare. Our main goal is to provide novel nutritional supplementary products that are not only beneficial for swine health but also guarantee a return on investment for participating producers. While Tonisity is currently focusing on the global swine market, the company has long-term plans to extend our product lines to other market categories.

The Tonisity team is comprised of swine industry veterans, veterinarians, marketers and economists who each bring decades of experience to the producers we serve. When we mention “Tonisity”, “we”, “us” or “our” in this privacy policy, we mean the relevant people in Tonisity responsible for processing your data. This privacy policy applies to all Tonisity websites and companies that link to or reference this Privacy Policy.


Data Protection and GDPR

We will ask for your consent before we collect your personal data for specific purposes. In general, we collect data only for the purpose of website analytics. We do not use IP addresses to identify individual users. When we are required to collect personal data by law or regulation in order to perform a specific service or provide to you a specific product, we will need your consent before we can perform the related service or provide you with the product you have contracted with us to receive. When we enter into a contract with you, you can expect that our contract with you will include information about how we protect your privacy.

Tonisity uses all reasonable efforts to process data in accordance with the laws of the countries in which we operate, including the European Union’s General Data Protection Regulation (GDPR). We take appropriate measures to protect the personal data you provide to Tonisity. Personal data includes any information relating to an identified or identifiable natural person or data subject.

If we make changes in our practices to further enhance the way we protect your personal data, we will update this policy and post the update on this website page


Your Rights

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:

  • To access your personal data
  • Request correction of the personal data that we hold about you
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request the restriction of processing of your personal data
  • Request the transfer of your personal data to another party

If you want to review, verify, correct or request erasure of your personal data, object to or restrict the processing of your personal data, or request that we transfer a copy of your personal data to another party, you can contact us at info@tonisity.com.

We may need to request specific data from you to help us confirm your identity and ensure your right to access the data or to exercise any of your other rights. This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.


Data Collection

We use different methods to collect data from you and about you, including through;


Direct interactions

You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Inquire about our products or services
  • Create an account on our website
  • Subscribe to our service or publications
  • Request marketing materials to be sent to you
  • Enter a competition, promotion or survey
  • Give us feedback or contact us
Automated technologies or interactions

As you interact with our website, we automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. The personal data you share with us allows us to answer your inquiries and/or to deliver to you any marketing emails and e-newsletters to which you subscribe. It also provides us the information we need to contact you in agreement with the consent that you give to us when your personal data is collected. We do not use your personal data for automated decision-making or profiling. We will only use your personal data for purposes that are consistent with and related to the original reason why we collected your personal data. If we need to use your personal data for an unrelated purpose, we will notify you and either seek your additional consent or will explain to you why we are legally required to use your personal data in the specific situation. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Some examples of personal data that we collect are grouped together as follows:
  • Identity Data includes; first name, maiden name, last name, username or similar identifier, and title.
  • Contact Data includes email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences

You can access many of the pages on our website without giving us your personal data. Where you have the option to provide personal data through the website, like providing your email or name in a contact form, by submitting your personal information, you consent to our use of the data as we have described in this privacy policy.


Data Processing

Tonisity is the data controller of the personal data we collect. We retain the personal data you submit in order to answer your inquiries and/or to deliver any marketing emails to which you subscribe. Tonisity may also be required to share personal data with legal authorities but will only do so if it is legally required.

You can ask us to stop sending you marketing emails at any time by contacting us at any time at info@tonisity.com.

When you opt out of receiving marketing messages, we will honour your request by no longer sending you marketing messages. We will still use your personal data if we have it as a result of a product/service purchase, warranty registration, product/service experience or other transactions. We retain your personal information in situations like those described so that we can continue to provide you services relating to these transactions.


Cookie Policy

A cookie is a small file made up of letters and numbers stored (with your consent) on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies allow us to identify you (or, more accurately, your computer) when you visit our website.

When you visit our website, our server will automatically record certain information about your visit such as your IP address, browser type and version, time zone setting, full Uniform Resource Locators (URL) clickstream to, through and from our site; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and the time and duration of your visit.

Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the site for visitors. Personal data cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

If you have any questions about this data protection policy or how we handle your personal data, you can contact us at info@tonisity.com.